The information provided using this on-line Request for Assistance form will be submitted to the Utah State Bar’s Office of Professional Conduct (OPC) for investigation, and where appropriate, referral to the Utah State Bar’s Consumer Assistance Program (CAP).  CAP is designed to help clients resolve problems they have with their attorneys that may not rise to the level of a violation of the Rules of Professional Conduct.

If your case is referred to CAP, the CAP Attorney will review the information provided and contact you to more fully discuss the problem.

The CAP attorney cannot give you legal advice.

The goal of this program is to facilitate resolution of problems with an attorney.  The CAP Attorney often communicates with the attorney by letter, explains the concerns, and requests that the attorney resolves the issue.  After the matter is concluded the CAP file is closed and the contents are destroyed.

If the information provided implicates possible rule violations by an attorney, the matter will be investigated by an OPC attorney.  You will typically receive notice of this initiation of an investigation within two weeks of your submission.  For more detailed information regarding the disciplinary process, the applicable rules, and the stages of the investigation,

please visit opcutah.org

We do not accept anonymous requests for assistance.  If you do not provide a full name and a complete address and phone number where we can reach you, the information you provide may not be considered a request for assistance and you may not be entitled to further information in the event an investigation is opened.

Also, we generally cannot properly address your concerns without documentation to support your claims. The online form requires you to upload documents and submit them with your request.

IF YOU DO NOT ATTACH SUPPORTING DOCUMENTS YOUR SUBMISSION WILL NOT BE SENT AND NO CASE WILL BE INITIATED.

The types of documents needed to support your allegations vary depending on the facts of the situation. However, the most common documents needed are:

Fee Agreements

Proof of Payment To the Attorney

Billing Records

Correspondence Between Yourself and the Attorney

If the documents you have are too large or you do not know how to convert your documents to an up-loadable format you can simply print out this form and mail it with copies of your documents to:

Office of Professional Conduct
645 South 200 East
Salt Lake City, Utah, 84111